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Glaze Massage Oil Gift Set
Honey Glaze Massage Oil
Returns and Exchanges
Don’t love it? No problem! Returns and exchanges are easy.
We stand behind our products with confidence. Our goal is to provide top quality products that will meet or exceed your expectations. If you are not satisfied with the quality of any product, we will make the necessary adjustments to ensure your total satisfaction. Understandably however, we cannot guarantee that all of our products will agree with your personal taste. Here are our policies for Returns and Exchanges:
If you are not satisfied with your purchase, follow these steps for a full refund:
- Email us at firstname.lastname@example.org, within 30 days of receiving your purchase.
- Give us the order number and the name of the product that you’d like to return. Please also let us know why you are returning, even if it’s minor- like it just wasn’t what you expected. We incorporate this feedback into our business. We are always striving to improve our customer service and communications.
- We do charge a flat $6.50 for return shipping. This amount will be deducted from your final refund. We charge this small fee for shipping so we can keep our product prices reasonable and prevent frivolous returns. We hope you understand!
- Once we have received the product back in our warehouse, we will credit your account within 14 business days through the same payment method you used on your original purchase.
If you’d like to exchange a product, or receive store credit for it, we’re happy to do that. Here is what you’ll need to do:
- Email us at email@example.com.
- Give us the order number and the name(s) of the product(s) you are sending back to us, and the product you’d like to exchange it for. If you’d like in store credit instead, just let us know. Please also let us know why you changed your mind, even if it’s minor. We incorporate this feedback into our business.
- We will email you a return shipping label that you can print at home and affix to the box of the product you are returning. Return shipping is free when you exchange or receive in-store credit.
- Once we receive the returned product back in our warehouse, we will send you your store credit, or your exchanged merchandise within 7 business days.
US Domestic Shipping
Our products are shipped via USPS to give you the lowest shipping rate possible. Once an order is shipped, you will receive a USPS tracking number so you may check on the status of your shipment. Unless requested by the carrier, we do not require a signature for delivery. If you are not home, a note will be left with directions on how to receive your order.
Our home base is Austin, TX, so shipments to the continental Northwest or Northeast usually take 3 days plus processing time (1-2 days). Most other shipping destinations take 2 days.
We offer free shipping to all US-based customers who purchase 2 or more products. This offer does not apply to international orders.
Our products are shipped via USPS First Class Package International to give you the lowest shipping rate possible. Once an order is shipped, you will receive a USPS tracking number so you may check on the status of your shipment. We offer the following flat rate shipping prices:
- Canada: $16.00
- Mexico: $21.50
- All other countries: $23.50
** Please note that international shipping can take up to 30 days to receive depending on the country it is being shipped to, and that country's customs process.We cannot process refunds for shipments that are still enroute to their destination until they have been delivered.**
Any other questions about shipping? Please email us! We usually respond within 24 hours.
We really love this stuff. I can imagine it getting any better. Smell yum, taste yum, perfect massage oil.
I bought on a whim when my partner made a Honey comment and can’t wait to give her a massage with this. I love the shaker top and the glass bottle. Quality product. This should be fun.
Very nice. I have not had the chance to give a massage yet but I’m sure she will love the feel and the smell most of all. I like the glass bottle with the shaker cap. A quality product and will probably have to buy more; of this and other products from this company.
We loved it! It has a subtle sweet honey smell, absorbs into the skin good, and not sticky. My man has a very sensitive sense of smell, but he loved it too, and kept saying how much he loved it and how he didn’t mine smelling like honey. This was absolutely perfect for us. Will recommend, and I’ll probably use it to replace all my lotions. I also love that I am supporting a family owned business, and all natural ingredients is perfect.
The scent is of fresh organic honey with light sweet taste to match . Nothing sticky in texture or sickly overbearing in scent . Just a beautiful oil I will use for moisture after shaving or to give a special friend a rub down with . I'll be ordering this over and over again for sure . I truly love everything about it ,plus it's adorable glass bottle. Can't wait to try the cocoa one next but have a feeling honey will be number one .