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Our products are shipped via USPS to give you the lowest shipping rate possible. Once an order is shipped, you will receive a USPS tracking number so you may check on the status of your shipment. Unless requested by the carrier, we do not require a signature for delivery. If you are not home, a note will be left with directions on how to receive your order.
Our home base is Austin, TX, so shipments to the continental Northwest or Northeast usually take 3 days plus processing time (1-2 days). Most other shipping destinations take 2 days.
Any other questions about shipping? Please email us! We usually respond within 24 hours.
Don’t love it? No problem! Returns and exchanges are easy. We stand behind our products with confidence. Our goal is to provide top quality products that will meet or exceed your expectations. If you are not satisfied with the quality of any product, we will make the necessary adjustments to ensure your total satisfaction.
Understandably however, we cannot guarantee that all of our products will agree with your personal taste. Here are our policies for Returns and Exchanges:
If you are not satisfied with your purchase, follow these steps for a full refund:
If you’d like to exchange a product, or receive store credit for it, we’re happy to do that. Here is what you’ll need to do: