Privacy Policy
This privacy policy (“Privacy Policy”) describes our policies regarding the collection, use and disclosure of information on or through the Website. By visiting this Website, and/or using the services offered on or through this Website, you agree to the terms of this Privacy Policy as they may be amended from time to time. As We update and expand our services, this Privacy Policy may change, so check back to this page from time to time. This Privacy Policy is incorporated into, and part of, the Website Terms and Conditions, which governs your use of this Website.
This Privacy Policy only applies to Personal Information (as defined below) that we collect through this Website and your online interactions with Us via email, online forms, or other online communications. This Privacy Policy does not apply to information that you may provide to Us, or that we may obtain, other than through this Website, such as in person at one of our stores, by phone, through postal mail or through other live and print media.
Herb & Root does not knowingly collect or use any personally identifiable information from individuals under the age of 13. If We become aware that any such information has been provided or submitted to Us, We will delete the information as soon as possible.
What information is Collected
Personal Information
Your privacy is important to us. This Policy covers any Personal Information that Herb & Root may collect from you when you use our services or features on the Website. “Personal Information” includes, for example, your name; home and/or business address; e-mail address; telephone number; credit card and other payment information; birth day and other demographic information and/or other information that may identify you as an individual or allow online or offline contact with you as an individual.
Website Usage Information
Cookies
We may use “cookies” to keep, and sometimes track, information about you. Cookies are small data files that are stored on your computer’s hard drive and can be used to collect information about where you travel on our Website and what you look at and purchase. They may store the information in your shopping cart, and/or your username and/or password. All of these purposes serve to improve and personalize your experience on our Website.
You can control how your browser handles cookies received from websites. You can choose to refuse all Cookies, or to be prompted before a Cookie is saved to your hard drive, or to only accept Cookies from certain websites that you designate. By refusing to accept cookies from Herb & Root, you may not be able to use some of the features and functionality available on the Website.
IP Address and Clickstream Data
Our server automatically collects data about your server’s Internet address when you visit Us. This information, known as an Internet Protocol address, or IP Address, is a number that’s automatically assigned to your computer by your Internet service provider whenever you’re on the Internet. When you request pages from our Website, our servers may log your IP Address and sometimes your domain name. Our server may also record the referring page that linked you to Us (e.g., another Website or a search engine); the pages you visit on this Website; the Website you visit after this Website; the ads you see and/or click on; other information about the type of Web browser, computer, platform, related software and settings you are using; any search terms you have entered on this Website or a referral site; and other Web usage activity and data logged by our Web servers. We use this information for internal system administration, to help diagnose problems with our server, and to administer our Website. Such information may also be used to gather broad demographic information, such as country of origin and internet service provider.
Any or all of these activities with regard to Website usage information may be performed on our behalf by our services providers.
How is the Personal Information used?
We will use the Personal Information you provide to our Website, for example, to respond to your requests, process your orders, and to provide you with our product and service offerings. We may also use your Personal Information to maintain our internal record keeping and/or share it with our affiliates for internal marketing purposes. In addition, we may send you notices (for example, in the form of e-mails, mailings, and the like), and otherwise correspond with you, about products, services, companies and events, sponsored by us and others, that We think might interest you.
We may analyze user behavior as a measure of interest in, and use of, our Website and e-mails, both on an individual basis and in the aggregate.
Service Providers
We may use third-party partners to help operate our Website and deliver our products and services, and may share your information with our affiliates, service providers and other third parties that provide products or services for or through this Website or for our business (such as Website or database hosting companies, address list hosting companies, e-mail service providers, analytics companies, distribution companies, fulfillment companies, and other similar service providers that use such information on our behalf).
Legally Compelled Disclosures
We may disclose user information to government authorities, and to other third parties when compelled to do so by government authorities or otherwise as required or permitted by law, including but not limited to in response to court orders and subpoenas. We also may disclose user information when We have reason to believe that someone is causing injury to or interference with our rights or property, other users of the Website, or anyone else that could be harmed by such activities.
Business Transfer
In the event that Herb & Root is acquired by one or more third parties as a result of an acquisition, merger, sale, reorganization, consolidation or liquidation, Personal Information may be one of the transferred assets.
Security
While Herb & Root will take reasonable precautions to protect the security and integrity of Personal Information provided to this Website, due to the inherent nature of the Internet as an open global communications vehicle, We cannot guarantee that information, during transmission through the Internet or while stored on our system or otherwise in our care, will be absolutely safe from intrusion by others, such as hackers. We maintain physical, electronic and procedural safeguards to protect your personal information.
For example:
We use industry-standard Secure Sockets Layer ("SSL") authentication for online transactions made on our site. SSL authentication and encryption of the information that you send to Us over the Internet helps protect your online transaction information from third party interception.
Your credit card information is never used except to issue refunds and charges for orders placed on our Website. For your own safety, please don't ever use email to send us your credit card information!
We never display your full credit card number once it has been entered. We will only reveal the last four digits of your credit card for verification purposes.For additional security, we do not store your credit card number after processing your payment.
We urge you to protect your own privacy. We recommend that you do not share your password with anyone or share your password in an unsolicited phone call or e-mail.
Unfortunately, despite all of our efforts, there is always a risk that third parties may unlawfully intercept transmissions. This reality is true of all Internet use. As a result, we cannot ensure the security of any information you transmit, and you transmit all information at your own risk.
If you contact Us by e-mail or a “contact us” or similar feature on our Website, you should be aware that your transmission might not be secure. A third party could view information you send by these methods in transit.
We will not be liable for disclosure of your information due to errors or unauthorized acts of third parties during or after transmission.
In the unlikely event that We believe that the security of your Personal Information in our possession or control may have been compromised, We may seek to notify you of that development. If a notification is appropriate, We would endeavor to do so as promptly as possible under the circumstances, and, to the extent we have your e-mail address, We may notify you by e-mail. You consent to our use of e-mail as a means of such notification.
Consent to Processing
By providing Personal Information to this Website, you understand and consent to the collection, maintenance, processing and transfer of such information in and to the United States and other countries and territories.
Changes to this Privacy Policy
Herb & Root reserves the right to change or update this Privacy Policy, or any other of our policies or practices, at any time, and will notify users of this Website by posting such changed or updated Privacy Policy on this page. Any changes or updates will be effective immediately upon posting to this Website. Under certain circumstances, We may also elect to notify you of changes or updates to our Privacy Policy by other means, such as posting a notice on the front page of our Website or by sending you an e-mail.
Contact Us
If you have any questions or comments regarding our privacy practices, you may contact us at service@herbandroot.com
Effective Date: January 2021